445 Privacy Policy — User Data Protection

Your personal data is our responsibility. This document sets out clearly how 445 collects, uses, stores, and protects your information as a user of our platform in Malaysia.

Last Updated: 1 January 2026

1. Information We Collect

When you register or use the 445 platform, we collect several categories of information to ensure our services run smoothly, securely, and according to your needs:

Account information: Full name, email address, phone number, date of birth, and password (stored as a non-readable hash).
Device and browser information: Device type, operating system, browser version, IP address, unique device identifier, and login session data.
Local payment information: Transaction details in Malaysian Ringgit (RM / MYR), including the payment method used (FPX, DuitNow, bank transfer) and your deposit or withdrawal history. Full bank account numbers are not stored by 445 — this data is processed directly by approved payment providers.
Cookies and usage data: Pages visited, session duration, language preferences, game preferences, and in-platform interactions are collected automatically to improve the user experience.
Identity verification information: A copy of your identity document (MyKad or passport) requested during the account verification process to meet legal compliance requirements.

2. How We Use Your Information

Information collected by 445 is used solely for the following purposes:

To process account registration, login, and user identity verification.
To process deposits, withdrawals, and financial transactions in MYR.
To deliver gaming services, promotions, and VIP rewards tailored to your user profile.
To send important notifications relating to your account, security, and policy changes via email or in-platform messages.
To detect and prevent fraud, multi-account abuse, money laundering, and violations of our terms of use.
To fulfil applicable legal and regulatory obligations under Malaysian law.
To improve platform functionality, user interface experience, and the accuracy of game recommendations based on usage pattern analysis.

445 does not use your data for third-party advertising without your explicit consent.

3. Cookies & Session Tracking

The 445 platform uses cookies and similar tracking technologies to enhance functionality and user experience. Cookies are small text files stored on your device when you browse our platform. The types of cookies we use are as follows:

Essential cookies: Required for core platform functions such as login authentication, session security, and language preferences. These cookies cannot be disabled without affecting platform functionality.
Performance cookies: To collect non-identifiable usage statistics, used to improve platform speed and stability.
Preference cookies: To save your personal preferences such as favourite game types, display settings, and notification preferences.

You can manage or delete cookies through your browser settings. However, removing essential cookies may affect your ability to log in or use certain features on the 445 platform.

4. Data Storage & Security

445 takes a layered approach to protecting your personal data:

SSL Encryption: All data transmitted between your device and 445 servers is protected with industry-standard SSL encryption protocols, blocking any third-party interception.
Secure storage: Personal data is stored on servers protected by multi-layered firewalls, strict access controls, and continuous security monitoring.
Data retention period: Active account data is retained for the duration your account remains active, plus any additional period required by law for compliance purposes. Once an account is closed, data not subject to legal retention will be deleted within 90 days.
Internal access controls: Only authorised personnel with a legitimate business need have access to users' personal data, and all access is logged for audit purposes.

While we implement reasonable technical measures, no security system can guarantee absolute protection. We encourage you to use a strong password and never share your account credentials with anyone.

445 does not sell, rent, or trade users' personal data to any third party for marketing purposes. Your information is only shared under the following limited circumstances:

Payment providers: Required transaction information is shared with approved payment providers (such as FPX and DuitNow processors) solely for the purpose of processing your financial transactions in MYR.
Technical service providers: Third parties assisting with server hosting, platform analytics, and security support are strictly contracted under binding confidentiality obligations.
Legal requirements: 445 will disclose information to public authorities or law enforcement when required by Malaysian law, a court order, or valid legal proceedings.
Fraud prevention: Where there is strong evidence of fraudulent activity or money laundering, relevant information may be shared with the appropriate financial or law enforcement authorities.

In all instances of data sharing, 445 ensures that recipients are bound by confidentiality and security obligations equivalent to our own standards.

6. User Rights & How to Contact Us

As a registered 445 platform user, you have the following rights in relation to your personal data:

Right to access: You may request a copy of the personal data we hold on your account at any time.
Right to rectification: If any information in your records is inaccurate or outdated, you have the right to request a correction through your account settings or by contacting our support team.
Right to erasure: You may request the deletion of your personal data, subject to applicable legal retention obligations. Deletion requests will be processed within 30 business days.
Right to object to processing: You have the right to object to the use of your data for certain purposes, particularly direct marketing.

To submit any request relating to your privacy rights, or if you have any questions about this policy, please contact the 445 support team at: [email protected]

You may also refer to FAQ page us for more information about platform usage and user rights. 445 is committed to responding to all privacy enquiries within 5 business days.

7. Changes to This Privacy Policy

445 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Users will be notified of any material changes via in-platform notifications or their registered email at least 7 days before the changes take effect.

Continued use of the 445 platform after a change notice is considered acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we handle your personal data.

Your Data Is Safe with Us

Play with confidence at 445. If you have any questions about privacy or your account, our team is here to help.

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